Contact TradraX AI

Got a question? A worry? Something just not working? Real people are here to help, day or night.

The fastest way to reach TradraX AI is by email at support@tradrax-ai.com. Our support team replies around the clock, usually within a few hours.

Account sign-up

tradrax-ai.com/sign-up

Hours

24 hours, 7 days a week

What We Can Help With

  • Registration and identity verification questions
  • Setting up your first strategy or demo account
  • Deposits, withdrawals and payment methods
  • Understanding a specific trade in your log
  • Security concerns, such as a suspicious login

Tips for a Quicker Answer

Include the email address linked to your account, a short description of the problem and, if it helps, a screenshot. Please never send us your password — we will never ask for it, and anyone who does is not from TradraX AI.

Before You Write

Many common questions are answered in the FAQ section on our home page. It might just save you a wait.